Yes. We place great importance on quality and offer only genuine brand-name products.

Yes. All our products are second-hand items. Each shoe is carefully inspected, professionally cleaned, and hygienically treated before sale.

Yes. Every shoe is thoroughly cleaned and refurbished before being put up for sale.

Each item is inspected individually. Any signs of use are clearly shown in the product images and described in the product description.

Yes. All products are unique pieces and available only once. Once an item has been sold, it is no longer available.

No. Due to limited availability, we unfortunately cannot offer reservations.

Yes. Our product range is regularly expanded. It is therefore worth checking back often or following us on Instagram.

Yes. Follow us on Instagram or sign up for our newsletter so you don’t miss any new drops, promotions, or giveaways.

For orders within Germany, we charge a flat shipping fee of €1.99 per order.

We offer free shipping within Germany for orders with a value of €60.00 or more.

For deliveries within the European Union, the current shipping rates listed in our shipping overview apply.

Within Germany, the delivery time is generally 1–3 business days.

Deliveries within the European Union may take a few business days longer, depending on the destination country.

Yes. Once shipped, you will automatically receive a shipping confirmation that includes tracking information.

We deliver within Germany as well as to numerous countries in the European Union. You can find a complete overview on our shipping page.

We offer various secure payment methods. The available payment options will be displayed to you during the checkout process.

Yes. You have a statutory right of withdrawal of 14 days. You can find further information in our cancellation policy.

The buyer bears the direct costs of the return.

Please contact us immediately after receiving your order. We will arrange a suitable solution as quickly as possible.

Since all our products are unique, a direct exchange is unfortunately not possible in most cases. However, you can return the item in accordance with your right of withdrawal and—subject to availability—order a different item.

By purchasing second-hand shoes, you actively contribute to environmental protection. You help conserve valuable resources, reduce waste, and extend the lifecycle of high-quality products.

• You protect the environment.
• You reduce unnecessary waste.
• You support the circular economy.
• You get high-quality brand-name products at attractive prices.
• You take a stand against fast fashion.

The circular economy entails using existing products for as long as possible rather than disposing of them prematurely. Reusing high-quality shoes conserves resources and avoids unnecessary new production.

Every pair of shoes that continues to be worn saves resources and prevents unnecessary waste. With every purchase, you support a more sustainable approach to fashion and help reduce your environmental footprint.

We professionally refurbish high-quality second-hand shoes and give them a second life. In doing so, we encourage a more conscious approach to fashion and help conserve valuable resources.

Yes. Every conscious purchasing decision counts. Together, we can keep high-quality products in the loop for longer, reduce waste, and contribute to a more sustainable future.

Second-hand doesn't automatically mean lower quality. Many of our shoes are in excellent condition and undergo careful inspection and professional refurbishment. This allows you to get high-quality brand-name products at an attractive price.

Yes. Every item is carefully inspected and cleaned, and is only added to our shop after passing a quality check.

We specialize in high-quality second-hand shoes. Naturally, if an item is in like-new condition or unworn, this is stated in the product description.

Yes. We regularly host discount promotions, exclusive offers, and giveaways. Follow us on Instagram or sign up for our newsletter so you don’t miss out on any promotions.

We are currently not purchasing shoes. Should this change in the future, we will announce it on our website and social media channels.

You can reach us at any time via our contact form or by email at info@loop-fashion.de. We’ll be happy to help you.

With every purchase at Loop Fashion…

🌱 you extend the lifecycle of high-quality shoes.

♻️ you support the circular economy.

🌍 you reduce unnecessary waste.

💧 you help conserve valuable resources.

💚 you take a stand against fast fashion and for more conscious consumption. Thank you for joining us in contributing to a more sustainable future.